Shipping Policy & Returns

📦 Processing & Shipping

  • Orders are processed and shipped within 24–72 hours (1–3 business days).
  • Orders are not shipped on weekends or holidays.

 

🚚 Standard Shipping (US)

  • Flat rate: $7.95 per order
  • Free shipping on orders $150+
  • Local pickup available in Cottageville, SC

⚖️ Heavier Items (e.g., shoes, jackets)

  • Some heavier items may have a slightly higher flat rate; exact cost is shown at checkout

 

⚠️ Shipping Refunds

  • Refunds are only issued for Boutique errors (e.g., wrong item shipped, missing item, damaged before shipping, or incorrect address printed).
  • Not considered Boutique errors: delays or lost packages due to USPS, holidays, weather, or customer changes.


Returns & Exchanges 

  • Request a Return: All returns must be requested and postmarked to us within 14 days from the date of purchase.
  • Condition: Items must be in new condition with tags still attached, no odors, pet hair, or signs of wear or damage.
  • Eligible Returns: Returns are eligible for store credit only.
  • Non-Returnable Items: The following items are final sale and cannot be returned:
    • Accessories and other non-clothing items
    • Intimates and leggings
    • Sale or clearance items

  • Return Shipping: Shipping charges for both the original order and the return are the customer’s responsibility.